Unmatched Benefits for Our Wholesale Partners
Hassle FREE Warranty Program
At Thermodyne Systems, we stand behind the quality of our products. All brands in our catalog are covered under a comprehensive Manufacturer's Warranty.
Should you encounter any issues, our customer service team is equipped to resolve your concerns promptly and efficiently, ensuring both you and your customers enjoy a seamless experience.
Risk-FREE 30 Days Trial Program
We understand the importance of product testing in the retail environment. That's why we offer our wholesale partners a risk-free 30-day trial period for new products.
If the product doesn't meet your expectations or those of your customers, simply reach out to your account manager within the trial period for a hassle-free return. All new products are automatically enrolled in this program.
Sales and Marketing Support
Your success is our success. To assist you in your sales efforts, we offer a range of marketing materials, including high-quality images, in-store posters and video.
Our dedicated account managers are always on hand to tailor our services to your specific needs, ensuring you have all the tools necessary for success.
Free Shipping
We're pleased to offer free express shipping within Canada and the European Union for our wholesale partners. If your region isn't eligible for free shipping, rest assured we'll do everything in our power to secure the most cost-effective shipping rates for you. For more detail please talk to your dedicated account manager.
Renowned Customer Support
At Thermodyne Systems, our customer service team has garnered international acclaim for delivering exceptional support to both our trading partners and retail customers. We prioritize swift case resolution and proactive problem-solving to minimize unnecessary returns, thereby saving time and costs for all parties involved.
Price Matching
In a market as competitive as ours, every dollar counts. That's why Thermodyne Systems offers a Price Matching program. If you find a product we carry at a lower price from a verified retailer, we'll match it. It's our way of ensuring you get the best value without compromising on quality.
Extensive Product Video Library
In today's digital age, a picture is worth a thousand words, but a video is priceless. At Thermodyne Systems, we offer an extensive library of product videos designed to guide you through the features, benefits, and usage of our premium vaporizers and accessories. These videos serve as a valuable resource for both you and your customers, simplifying the decision-making process and enhancing user experience.
Top Industry/Exclusive Brands
At Thermodyne Systems, we exclusively carry popular and innovative brands like Zeus Arsenal, Utillian, Tronian, and LITL. These brands set us apart, offering exceptional products with promising profit margins. In addition to our exclusive lineup, we also provide a range of well-established brands such as Storz & Bickel, Arizer, Pax Labs, SZ Crossing, Focus V, PuffCo, Yocan, Dynavap, and Linx. Our curated portfolio ensures you have access to high-quality vaporizers that meet the diverse needs of your customer base.
Staff Training
At Thermodyne Systems, we're committed to empowering your retail team with the knowledge they need for success. Our comprehensive staff training materials, ranging from written guides to YouTube tutorials, provide a quick yet thorough crash course in vaporizer features, benefits, and sales techniques. Coupled with regular updates from our blog on industry trends and best practices, we ensure your staff is always well-equipped to serve your customers effectively.