Frequently Asked Questions (FAQs)

Complete the Vaporizer Wholesale Inquiry Form. Further information will be requested once the Account Manager is assigned to you.
Depending on the region. For Canada: Credit Card, EMT, Bank Transfer/Wire, (COD)
For USA: All major Credit Cards, and Bank Transfer/Wire
For EU: PayPal, Bank Transfer/Wire, major Credit Cards
Yes, we are one of the few vaporizer wholesale distributors that do. However, some conditions apply. **Free shipping is only available in Canada and EU.
Yes, we wholesale vapor products world wide. Depending on the country, importers may be subject to shipping and duty fees.
We strive to process wholesale vaporizer orders within 24-48 business hours
Yes, we do. Conditions apply depending on the region. **MOQ amount differs in all regions (EU,USA,CA)
Of course! We know how important replacement parts are for your customers. We also try our best to offer parts for discontinued models for 6 months after discontinuation.
Yes, we do Canada, the United States, and European Union have separate portals. Your account Manager would be your point of contact. We love to talk!
Yes, you can process warranties on the spot in your store under our hassle-free program. Please ask your Account Manager for further details.
Our Customer Service team would be thrilled to process the warranty for you.
Yes! Not only do we wholesale vapor products, we are retailers ourselves. As vaporizer wholesale suppliers it is important to us to offer our partners promotional offers regularly because fairness is the most important basis of a good relationship.
We support our partners with the same training material we use to train our team members! So if you used to wholesale smoking accessories in Canada or are a cannabis accessory supplier world wide, we are happy to support you and bring you and your staff up to speed in the world of vaporizers.
Yes, our Tier Discounts are fantastic to support your growing business.
Yes, you may use our content under permission. Please consult with your Account Manager
You will be added by default once you begin to carry that specific brand.
Our Hassle-Free Warranty program covers brands such as: Zeus, Utillian, Litl, Tronian, Core, Flowermate, FocusV (except for Carta) We also support Arizer and Storz & Bickle warranties. Please ask your Account Manager for details.
You may trial as many as you like at once. We would not offer you a product we do not sell ourselves.
You may return any unused product in its original packaging within 30 days from purchase date. There are no re-stocking fees. Please consult with your Account Manager prior to your return.