Terms Of Use: Ensuring a Safe and Transparent Experience with Thermodyne Systems

Shipping

For All Orders Equal To Or Exceeding $600, Thermodynesystems Offers Free Shipping, Free Insurance Coverage, Free C.O.D. (If Selected And Within Canada) And Free Signature Option. For Orders Less Than $600, A Flat $25 Shipping Rate Will Be Applied, For Which The Above Offers Still Apply. Rush Orders Are Available Upon Request (Additional Fees May Apply).

Hassle-free Warrantee™ Program

All Brands Under The Hassle-free Warrantee™ Program Will Be Covered By Thermodynesystems for The Full Manufacturer’s Warranty Period. All Other Brands Will Be Covered For 30 Days After The Purchase Date Of The End-customer. Beyond The Initial 30 Days All Requests Need To Be Handled By The End-customer With The Manufacturer Directly.

Manufacturer Warranty

For defective products after the 30 days of purchase (14 days for Yocan units), warranty issues are handled by the manufacturer. Warranty for Bo One Device Only, Puffco Peak, Haze and Pax units are covered directly by the manufacturer after purchase. You must show proof of purchase with the invoice provided by Thermodynesystems to receive warranty from the manufacturer. For a list of product manufacturers and their contact details, please review: Manufacturers. For battery-powered vaporizers, the battery, as usual, is subject to degradation and reduced runtime over the course of regular use, but most manufacturers typically feature a 90-day replacement policy in case of defect.

30 Day Risk-free Trial Program

The 30-day Trial Program Is a Fantastic Way to Expand Your Product Portfolio, Test out New Products, and Gather Customer Insight, All Risk-free. New Products Purchased with Us Automatically Fall under This Program, Which Allows for the Substitution of Stale Inventory (Products Purchased That Do Not Move In-store) for Other Products of Your Choice, Within 30 Days. Additional Rules Apply; Please Contact an Account Representative for More Information.

Payment Methods

E-mail Money Transfer, Direct Deposit, Cash, Cash on Delivery (Canada Wide Only), and All Major Credit Cards.

*credit Card Fee Applies

Damages & Shortages

All Damages and Shortages Must Be Reported Within 24 Hours. All Merchandise Is Assessed for Quality Before Leaving Our Warehouse and Leaves in Good Condition. Should Any Packages Be Delivered to You Opened, Tampered with (Re-taped) or in Damaged Condition, You Must Notify the Driver and Have Them Note to File a Claim with the Carrier at the Time of Delivery and Notify Thermodynesystems within 24 Hours.

You Must Keep All Original Boxes and Packaging for the Shipping Company Inspection and to File a Claim. You Must Follow Proper Procedures. We Also Require Digital Pictures of Any Broken or Damaged Items to Be Considered for Replacement.

Products

For the Most up to Date List of All Products Available, Please Visit Our Website at, Thermodynesystems.com we Also Carry Accessories for All Vaporizers in Our Catalogue. For a Full List of Accessories and Their Prices, Please Contact an Account Representative.

Copyrights

All Photographs and Text Contained in Thermodynesystems’scatalogue, Website and Marketing Materials Are Copyrighted “works” Owned by Thermodynesystems. Unauthorized Use of Thermodynesystems’s Copyrighted Works Is Expressly Prohibited. All Rights Reserved.

All Products Are for Tobacco or Novelty Use Only! We Suggest You Do Not Sell Our Products to Anyone under the Legal Tobacco Smoking Age in Your Area.

Shipping

All shipments have a shipping flat fee of $35USD per $799 order

Orders will be shipped within 24-48 hours after payment is confirmed.

Hassle-free Warrantee™ Program

All Brands Under The Hassle-free Warrantee™ Program Will Be Covered By Thermodynesystems for The Full Manufacturer’s Warranty Period. All Other Brands Will Be Covered For 30 Days After The Purchase Date Of The End-customer. Beyond The Initial 30 Days All Requests Need To Be Handled By The End-customer With The Manufacturer Directly.

Manufacturer Warranty

For defective products after the 30 days of purchase (14 days for Yocan units), warranty issues are handled by the manufacturer. Warranty for Bo One Device Only, Puffco Peak, Haze and Pax units are covered directly by the manufacturer after purchase. You must show proof of purchase with the invoice provided by Thermodynesystems to receive warranty from the manufacturer. For a list of product manufacturers and their contact details, please review: Manufacturers. For battery-powered vaporizers, the battery, as usual, is subject to degradation and reduced runtime over the course of regular use, but most manufacturers typically feature a 90-day replacement policy in case of defect.

30 Day Risk-free Trial Program

The 30-day Trial Program Is a Fantastic Way to Expand Your Product Portfolio, Test out New Products, and Gather Customer Insight, All Risk-free. New Products Purchased with Us Automatically Fall under This Program, Which Allows for the Substitution of Stale Inventory (Products Purchased That Do Not Move In-store) for Other Products of Your Choice, Within 30 Days. Additional Rules Apply; Please Contact an Account Representative for More Information.

Payment Methods

E-mail Money Transfer, Direct Deposit, Cash, Cash on Delivery (Canada Wide Only), and All Major Credit Cards.

*credit Card Fee Applies

Damages & Shortages

All Damages and Shortages Must Be Reported Within 24 Hours. All Merchandise Is Assessed for Quality Before Leaving Our Warehouse and Leaves in Good Condition. Should Any Packages Be Delivered to You Opened, Tampered with (Re-taped) or in Damaged Condition, You Must Notify the Driver and Have Them Note to File a Claim with the Carrier at the Time of Delivery and Notify Thermodynesystemswithin 24 Hours.

You Must Keep All Original Boxes and Packaging for the Shipping Company Inspection and to File a Claim. You Must Follow Proper Procedures. We Also Require Digital Pictures of Any Broken or Damaged Items to Be Considered for Replacement.

Products

For the Most up to Date List of All Products Available, Please Visit Our Website at,Thermodynesystems.com we Also Carry Accessories for All Vaporizers in Our Catalogue. For a Full List of Accessories and Their Prices, Please Contact an Account Representative.

Copyrights

All Photographs and Text Contained in Thermodynesystems’scatalogue, Website and Marketing Materials Are Copyrighted “works” Owned by Thermodynesystems. Unauthorized Use of Thermodynesystems’s Copyrighted Works Is Expressly Prohibited. All Rights Reserved.

All Products Are for Tobacco or Novelty Use Only! We Suggest You Do Not Sell Our Products to Anyone under the Legal Tobacco Smoking Age in Your Area.

Shipping

Countries part of the European Union
  • Free shipping for all orders equal to or exceeding EU 650 after discounts and before taxes.
  • The flat rate shipping fee for orders below EU 650 is EU 50. European Minimum Order Value (MOV) EU 350
  • Orders will be shipped within 24-48 hours after payment is confirmed.
  • Tracking information will be provided once your order has been shipped.
  • Delivery ETA is 2 to 5 business days depending on destination.
Countries under Special Regulation European Continent
  • Free shipping for all orders equal to or exceeding EU 650 after discounts and before taxes.
  • The flat rate shipping fee for orders below EU 650 is EU 50.
  • Orders will be shipped within 24-48 hours after payment is confirmed.
  • We ship with incoterm EXW
  • Client is responsible for all Import cost
  • Import fee via UPS is approximately 25EUR
  • Customs duty in EU is between 0-5%. Thermodynesystems uses an HS of 0%, however rates of the recipient might be different. It is the client’s responsibility to inform himself about the rates and the correct HS codes for his country, and adjust if needed during the import process.
  • UPS will send the client a direct invoice for Import cost
  • We do not reimburse import cost
ALL other countries – European Continent
  • Thermodynesystems does not offer free shipping for countries not part of the European Union or Special regulation European Continent
  • Orders will be shipped within 24-48 hours after payment is confirmed.
  • We ship with incoterm EXW
  • Client is responsible for all Import Cost. We do not reimburse import cost

Hassle-free Warrantee™ Program

All Brands Under The Hassle-free Warrantee™ Program Will Be Covered By Thermodynesystems for The Full Manufacturer’s Warranty Period. All Other Brands Will Be Covered For 30 Days After The Purchase Date Of The End-customer. Beyond The Initial 30 Days All Requests Need To Be Handled By The End-customer With The Manufacturer Directly.

Manufacturer Warranty

For defective products after the 30 days of purchase (14 days for Yocan units), warranty issues are handled by the manufacturer. Warranty for Bo One Device Only, Puffco Peak, Haze and Pax units are covered directly by the manufacturer after purchase. You must show proof of purchase with the invoice provided by Thermodynesystems to receive warranty from the manufacturer. For a list of product manufacturers and their contact details, please review: Manufacturers. For battery-powered vaporizers, the battery, as usual, is subject to degradation and reduced runtime over the course of regular use, but most manufacturers typically feature a 90-day replacement policy in case of defect.

30 Day Risk-free Trial Program

The 30-day Trial Program Is a Fantastic Way to Expand Your Product Portfolio, Test out New Products, and Gather Customer Insight, All Risk-free. New Products Purchased with Us Automatically Fall under This Program, Which Allows for the Substitution of Stale Inventory (Products Purchased That Do Not Move In-store) for Other Products of Your Choice, Within 30 Days. Additional Rules Apply; Please Contact an Account Representative for More Information.

Payment Methods

E-mail Money Transfer, Direct Deposit, Cash, Cash on Delivery (Canada Wide Only), and All Major Credit Cards.

*credit Card Fee Applies

Damages & Shortages

All Damages and Shortages Must Be Reported Within 24 Hours. All Merchandise Is Assessed for Quality Before Leaving Our Warehouse and Leaves in Good Condition. Should Any Packages Be Delivered to You Opened, Tampered with (Re-taped) or in Damaged Condition, You Must Notify the Driver and Have Them Note to File a Claim with the Carrier at the Time of Delivery and Notify Thermodynesystems within 24 Hours.

You Must Keep All Original Boxes and Packaging for the Shipping Company Inspection and to File a Claim. You Must Follow Proper Procedures. We Also Require Digital Pictures of Any Broken or Damaged Items to Be Considered for Replacement.

Products

For the Most up to Date List of All Products Available, Please Visit Our Website at, Thermodynesystems.com we Also Carry Accessories for All Vaporizers in Our Catalogue. For a Full List of Accessories and Their Prices, Please Contact an Account Representative.

Copyrights

All Photographs and Text Contained in Thermodynesystems’scatalogue, Website and Marketing Materials Are Copyrighted “works” Owned by Thermodynesystems. Unauthorized Use of Thermodynesystems’s Copyrighted Works Is Expressly Prohibited. All Rights Reserved.

All Products Are for Tobacco or Novelty Use Only! We Suggest You Do Not Sell Our Products to Anyone under the Legal Tobacco Smoking Age in Your Area.